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CAPDB Software
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CAPDB Software

Are you working on a customer and prospect database project (CAPDB) in spreadsheets? Move beyond manual, episodic work and explore what Align Software can do for you.

October 28, 2024
Articles
July 15, 2022

Signs of Drift

Signs of Drift
Articles
July 15, 2022

The Unicorn

Insight on how great companies know their ideal customer profiles (ICPs).

The Unicorn
Articles
June 29, 2020

CAC Payback

The COVID-19 pandemic shifted marketing dollars online, where customer acquisition costs (CAC) are soaring. While tactics like A/B testing, look alike audiences, and optimizing landing pages may improve CAC, also consider the longer-term impact of re-assessing and aligning your marketing with your ideal customer profile (ICP).

CAC Payback
June 26, 2020

The Self Serve Fallacy

Customer services are critical at all stages of B2B SaaS growth. This post explores the balancing act businesses face in providing the right level of customer service and support as they scale.

The Self Serve Fallacy
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